Conditions of cooperation



I IMPORTANT INFORMATION

We cooperate with companies, do not provide retail selling.

II ORDERS

All orders should be placed in writing by e-mail.

Prices specified in the price list are net prices.

The company has to provide EU VAT registration number to be entitled to net payment.

When all goods ordered by a client are completed and ready for shipment a VAT invoice shall be issued.

III PAYMENTS

Prepayment is required before starting the execution of the order.

IV COLLECTION OF THE GOODS AND TRANSPORT

The ordering party can collect the goods with its own transport. Ordered by the ordering party, the goods may be sent by forwarding companies. The ordering party shall pay for the delivery costs.

After reception of the package, the ordering party should check the quantity and quality of the assortment within 7 days for the purpose of recognising complaint, if any.

If a damage package is received from the forwarding company, the ordering party should record this fact on the delivery note signed in presence of the courier in order to initiate the complaint procedure.

V COMPLAINTS

Complaints apply to the goods classified by the contractor as damaged or at variance with the order. The ordering party shall inform the contractor in writing, within 14 days of the date of receiving the ordered goods, of any defects in quantity, quality or damages. The ordering party should enclose photos of defective or damaged products.

PLACING THE ORDER MEANS ACCEPTANCE OF THESE CONDITIONS OF SALE.